SUPPORT
Case 1 Case 2
Small self-pay replacement service
  • ·You are eligible for one free drone replacement within 1-year from the date of purchase.
  • ·Service Period : 1-year plan
  • ·Service Cost : 15% of the selling price (Register for ArgosCare - Case1 at the time of purchase)
  • ·Within one year from the purchase date, you are entitled to two free replacements for drone parts.
  • ·Service Period : 1-year plan
  • ·Service Cost : 10% of the selling price (Register for ArgosCare - Case2 at the time of purchase)
Service Conditions
  • ·Operated by designated drone pilots
  • ·If no free replacement service has been received during the service period, warranty extension service will be provided for 1 year.
  • ·Operated by designated drone pilots
  • ·If no drone parts free replacement service has been received during the service period, warranty extension service will be provided for 1 year.
Service Details
  • ·Product Exchange Service: One free drone exchange service within 1 year from the date of purchase.
  • ·Dedicated Service Channel Operation: Operation of a dedicated technical service channel via KakaoTalk or other social media platforms twice a month.
  • ·Free Shipping: Free shipping for sending the product for replacement service.
  • ·Provision of Replacement Parts: Provision of replacement parts during the repair period. However, shipping will be arranged after receiving the faulty item.
  • ·Free Parts Replacement Service: Two free services within 1 year from the date of purchase. Free replacement and repair for damaged parts occurring during operation.
  • ·Dedicated Service Channel Operation: Operation of a dedicated technical service channel via KakaoTalk or other social media platforms twice a month.
  • ·Free Shipping: Free shipping for sending the product for replacement service.